Customer Survey 2024

Thank you to all who participated in our recent Customer Survey 2024. Your feedback is invaluable to us as we strive to continuously enhance our customer service. 

Thank You for Your Feedback!

We extend our heartfelt gratitude to everyone who participated in our Customer Survey 2024. Your feedback is invaluable as we strive to continuously enhance our customer service. Each response helps us understand your needs better and allows us to tailor our services to meet your expectations more effectively.

We are committed to listening to our customers and making improvements based on your insights. Your participation not only helps us grow but also ensures that we can provide you with the best possible experience. We appreciate the time and effort you took to share your thoughts with us.


We are thrilled to share that our latest Customer Survey 2024 revealed an impressive 96.43% of respondents expressed high satisfaction with our customer care and engagement. This outstanding result underscores our unwavering commitment to providing exceptional service, and we are dedicated to further enhancing our efforts in the future.

The survey highlighted our strong relationships with customers, quick response times, and high satisfaction with our customer focus as key strengths.

We are delighted to report that our overall scores have improved compared to last year, and we are optimistic about achieving even greater success in the coming year.

Customer Testimonials

Here’s what some of our valued customers have to say about working with us:

"We’ve been working with Go-Pak for several years and, as they have grown, they haven’t lost their ability to connect on an individual level with their customers."

"For a long time now, Go-Pak have been my go-to supplier for all my customers' packaging requirements. Great value, fast response times, and great quality products."

"I find the team at Go-Pak extremely friendly and helpful. However big or small the order, it is met with the same level of importance. They have been very helpful in putting together pallet quantities for us, ensuring best value/transport costs. Our first stop for all packaging enquiries."

"The order process with Go Pak is easy and simple and we know where we stand with our order dates and expected delivery dates."

"Couldn't be happier with the effort across all aspects of our trading relationship."

Congratulations to Our Prize Winner!

As a token of our appreciation, we entered all participants into a prize draw for the chance to win an iPad. We are thrilled to announce that Chloe Atkinson from Alliance, Ireland is the lucky winner!

 

Thank you once again for your valuable feedback and continued support!

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